Privacy Policy

At Embroidery House 2020, we respect and value the privacy of our customers. We are committed to protecting your personal information, designs, and artwork shared with us.

1. Design & Artwork Confidentiality

  • All designs, logos, artwork, and samples provided by customers are treated as strictly confidential.

  • We assure our customers that their designs will never be shared, sold, reused, or shown to any other customer without written permission.

  • Customer designs are used only for the purpose of manufacturing their order.

2. Customer Information Protection

  • All personal and business information (name, address, email, phone number, and payment details) is kept secure and private.

  • We do not sell, trade, or share customer information with any third party, except where required to process orders (e.g., courier companies).

3. Data Security

  • We take appropriate technical and organizational measures to protect customer data from unauthorized access, loss, or misuse.

  • Access to customer designs and data is limited only to authorized staff involved in production.

4. Payment Security

  • All payments are processed through secure and trusted payment methods.

  • We do not store sensitive payment information such as credit/debit card details.

5. Legal Disclosure

  • Customer information may only be disclosed if required by law or legal authorities.

6. Policy Updates

  • We may update this Privacy Policy from time to time. Any changes will be posted on our website.

7. Contact Us

If you have any questions regarding our Privacy Policy or data protection practices, please contact us:

Email: sales@embhouse2020.com
Phone / WhatsApp: 0092 301 0901212